Corinthia London
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ESPA Life at Corinthia Terms & Conditions

  • We kindly request guests to arrive up to one hour before your treatment to allow sufficient time to complete our health questionnaire and relax in the thermal spa facilities. Late arrival may result in shortened treatment time.
  • ** Spa treatments are suitable for persons of 16 years of age and above. ESPA Life at Corinthia does not provide spa services for persons under the age of 16.
  • Personal health conditions, injuries and allergies affecting choice of treatment must be clearly noted on the confidential health questionnaire prior to treatment commencing.
  • Specialised maternity massage is suitable for expectant mothers only after the first 12 weeks of pregnancy. If in doubt, please seek advice from your medical specialist prior to booking.
  • Using the heat experiences, such as the sauna and steam rooms, may present risks to individuals with health conditions. Up to 10-15 minutes is recommended at a time. If in doubt, please consult with your doctor.
  • Anti-slip slippers are provided and must be worn in all wet areas of the spa, including the thermal floor, showers and changing rooms.
  • Swimwear must be worn when in the pools, sauna, steam rooms and public areas.
  • Cancellation policy: A 100% cancellation charge is applicable if cancellation notice is shorter than 24 hours prior to the appointment time.
  • All prices are quoted in GBP, are subject to change at any time and inclusive of 20% VAT.
  • Smoking of cigarettes, e-cigarettes and vapes are strictly prohibited on the spa premises.
  • All electronic devices and mobile phones must be switched off and noise levels kept to a minimum to respect the rights to privacy and serenity of all guests.
  • Personal belongings, valuables and jewellery placed in the lockers provided are at the owner’s risk. ESPA Life at Corintha cannot be held responsible for lost personal items.
  • Dedicated family swimming times for hotel residents and their children are from 08:00 – 10:00 and 16:00 – 17:00 daily. Children under the age of 16 must be accompanied by an adult.